Your questions, answered honestly

Because hair and scalp issues are complex, a proper evaluation takes time — usually about an hour to an hour and a half. We discuss your concerns and history, review your hair-care routine, lifestyle, and nutrition, then examine your hair and scalp closely (including microcamera analysis). From there, we build a personalized plan. Everything is done in a private, comfortable setting.

No. Our approach is drug-free and plant-based. We focus on identifying and addressing the root cause of your hair loss or scalp condition — and creating the right conditions for healthy hair to grow — without minoxidil, steroids, or harsh chemicals, and without their side effects.

It depends on your condition, its cause, and how consistent you are with your plan. Some clients see meaningful change in a matter of weeks; others — especially with more advanced conditions — take longer. We'll give you honest expectations for your situation at your consultation, and our results gallery shows real timelines from past clients.

Not for the Basic Consultation. For the Comprehensive Consultation, we ask for recent bloodwork (no older than 6 months) so we can rule out internal causes and build the most accurate plan. If you don't have it yet, start with the Basic Consultation.

Yes. Financing is available through CareCredit, and we accept all major credit cards, Flexible Spending Accounts (FSA), and Healthcare Spending Accounts (HSA).

Detox Therapy unclogs and oxygenates the deep layers of the scalp (the follicle) and the cuticle and cortex of the hair. It has fungicidal, exfoliating, regenerative, hydrating, and nourishing properties while activating blood flow. It's recommended for hair loss, pityriasis, psoriasis, seborrheic dermatitis, eczema, deep dehydration, and dermatitis (dandruff).

Ozone Therapy aids in the elimination of toxins, increases glandular activity, and stimulates blood circulation. It also has a germicidal action, increases cellular metabolism, and helps topical treatments penetrate and absorb more deeply.

Cyclical Therapy is a holistic approach specifically for hair regrowth that combines vitamins and herbal formulations to improve the effectiveness of treatment. Hair growth is influenced by many factors — nutritional deficiencies, stress, environmental changes, and hormone levels — all of which can affect the follicle and lead to thinning or gradual hair loss. This therapy works to support regrowth from the inside out.

Our pain-free, FDA-cleared Low-Level Light Therapy uses a cool laser to stimulate the scalp and increase blood flow. Reported benefits include:

• Increased energy transport within cells for metabolism and protein synthesis
• Improved cell reproduction
• Increased protein synthesis and changes in cell membrane permeability
• Increased blood circulation by 54% after a single treatment, delivering more nutrients to the follicle
• Clinically shown to increase the size of the capillaries beneath the follicle

We're at 10931 E. Independence Blvd, Ste T, Matthews, NC 28105, serving Charlotte and the surrounding area. Hours are Tuesday–Friday 9 AM–5 PM and Saturday 10 AM–2 PM (closed Sunday and Monday). Call (980) 938-6100 or book online anytime.

The easiest way is to book online, or call us at (980) 938-6100. If you're not sure which consultation is right for you, start with the Basic Consultation or give us a call and we'll point you in the right direction.